Examples of Complaints
Typical Complaints and the California Agencies that Process Them
Below are actual complaints documented by CCHAL and filed with the state agencies or local government. Some of these complaints escalated into court cases; some became the subject of rulings from the California Courts of Appeal. Some got extensive news coverage in the mainstream press, television, and social media.
Q: “We are paying a $145,000 special assessment per unit to repair our building. We think the project manager is using unlicensed and unskilled laborers to do a lot of the work. He may even be pocketing the difference between the bid amount and the actual costs. What state agency will investigate?”
Q: “Sewage backed up into my kitchen sink and wrecked the floor. I think the HOA got money from the insurance company to fix the plumbing, but the HOA won’t give me any of it to repair the floor. Where can I file a complaint and get help?”
Q: “I own a home in a 55+ community. I got a letter from the board telling me to evict my under-55 caretaker who lives with me. I refused. Then the board demanded I give them my medical records, which they passed around at a meeting so directors could decide if I was really sick. The whole situation is wrong. What agency can I file a complaint with?”